Office Administrator

Team: Office Services
Location: Cromer, NSW
Job Type: Full-Time 

  • Competitive remuneration
  • Immediate full-time start available
  • Training will be provided

We are looking for a motivated, customer-focused individual to join our team in Cromer, Northern Beaches.

About the Role

You will be required to take responsibility for various administrative jobs for a portfolio of trade & construction clients including, but not limited to:

  • Reception, including phone answering & data entry
  • Scheduling quotes and appointments
  • Diary and inbox management
  • Accounts (Xero) – prepare quotes, upload receipts, invoicing
  • Accounts payable & receivable 
  • Support the customer service team
  • Other administrative tasks as required

Skills & Experience

  • Previous experience in a customer service facing role
  • MS Office skills
  • Data entry skills
  • Strong written & verbal communication skills
  • A confident phone manner
  • Enthusiasm and a genuine interest in helping small businesses thrive & grow
  • A knack for learning new systems and processes quickly
  • A self-starting nature, with a positive can-do attitude
  • Previous experience using Xero will be highly regarded

About You

  • You are reliable; you own your commitments and deliver on what you say you will
  • You seek excellence in everything you do
  • You are a dedicated team player
  • You have a growth mindset, and are committed to continuous learning
  • You are an adept problem solver; you identify and resolve issues in a timely manner
  • You prioritise and plan work activities as to use time efficiently
  • You are confident and enjoy speaking on the phone
  • You demonstrate a strong customer service ethic

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